Privacy Policy

Last updated: 17 September 2026

Identity and role of the data controller

reportixyza acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in accordance with UK GDPR and the Data Protection Act 2018. Our registered address is 1 London Bridge Street, London, SE1 9GF, United Kingdom and you can contact us using the details provided on our Contacts page or via [email protected] or 020 7782 3100.

Scope of the notice and the people it covers

This privacy notice applies to all visitors to our website, including prospective and existing users interested in professional resources on studio production in motion. It covers individuals located in the United Kingdom who interact with our commercial services relating to studio equipment setup, dynamic camera operation, lighting and sound waves, and high-quality workflows for television news and live shows. The notice does not apply to offline activities or third-party websites linked from our pages.

Categories of personal data and the sources from which they are obtained

We collect personal data directly from you when you use our contact form or browse the site. Categories include identification information such as your name, contact details including email address and telephone number, and any message content you submit. We also obtain technical data such as IP address, browser type, device information and usage statistics through automated means. No data is collected from public sources or third parties unless you provide it voluntarily through our forms.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interest in providing customer support. Website analytics are conducted to improve service delivery under legitimate interest. Cookie preferences are managed to comply with PECR using consent as the basis where required. No processing occurs for marketing purposes without explicit consent.

Whether providing data is required and the consequences of not providing it

Providing personal data through the contact form is voluntary. If you choose not to supply required fields such as your email address, we will be unable to respond to your enquiry. Technical data is collected automatically and you cannot opt out of basic logging without disabling access to the site.

Cookies and similar technologies

Our website uses cookies and similar technologies to ensure functionality and analyse usage. A site-wide cookie banner allows you to manage preferences. Please refer to our separate Cookie Policy for full details on the types of cookies used and how to control them.

Processors, service-provider categories, recipients, and disclosures required by law

We engage service providers such as hosting companies, analytics platforms and email delivery services that act as processors. These entities process data only on our instructions and under appropriate contracts. We may disclose data if required by law, regulation or court order to public authorities or law enforcement bodies.

International transfers and the safeguards used when they apply

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we rely on appropriate safeguards such as standard contractual clauses approved by the UK authorities to ensure an adequate level of protection.

Specific retention periods or defensible criteria for deciding them

Contact form submissions are retained for a period of two years after the last correspondence to allow for follow-up and record keeping. Technical logs are kept for twelve months for security and analytics purposes. Data is deleted or anonymised once the retention period expires unless a longer period is required by law.

Security and data-minimisation practices

We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. Data collection is limited to what is necessary for the stated purposes and we encourage users to provide only the minimum information required.

All applicable data-subject rights and a practical method for exercising them

You have the right to access, rectify, erase, restrict processing, data portability and object to processing of your personal data. To exercise these rights please contact us at [email protected] or 020 7782 3100 providing sufficient information to identify your request. We will respond within one month as required by law.

The right to withdraw consent and object to direct marketing or profiling

Where processing is based on consent you may withdraw it at any time by contacting us using the details above. We do not engage in direct marketing or profiling activities. If you receive any unsolicited communications please notify us immediately so we can investigate.

The right to complain to the competent supervisory authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at their website or by post. We encourage you to contact us first so we can attempt to resolve any concerns directly.

Children or age restrictions

Our website and services are intended for professional users aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that data from a minor has been submitted we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are used solely for improving website performance and user experience.

Policy changes and the effective or last-updated date

We may update this privacy policy from time to time to reflect changes in law or our practices. The last updated date is shown at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.